Returns & Exchanges
At OMAC, we strive to ensure your complete satisfaction with every purchase; if you are not entirely happy, you may return or exchange your items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Attach Shipping Label
Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your return parcel.
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing