Frequently Asked Questions
Everything you need to know about shopping at OMAC
What are your shipping rates and delivery times?
We offer free standard shipping on all orders over $50. Standard delivery typically takes 3-5 business days, while expedited options are available at checkout for an additional fee.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your package's progress in real-time.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original, unused condition with all packaging intact. Please visit our Returns Portal to start your request.
Which payment methods do you accept?
OMAC accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location.
What should I do if my item arrives damaged?
We apologize for the inconvenience. Please contact our customer support team within 48 hours of delivery with your order number and photos of the damage to arrange a replacement.